Privacy Policy for Passengers of Speedozz
Effective Date: 14-07-2026
Welcome to Speedozz. Your privacy is important to us. This Privacy Policy explains how Speedozz collects, uses, stores, shares, and protects your personal information when you access our website, mobile application, or use our ride-booking services as a passenger.
By using Speedozz, you agree to the collection and use of your information in accordance with this Privacy Policy.
1. Information We Collect
To provide safe, reliable, and efficient transportation services, we may collect the following information:
Personal Information
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Full name
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Mobile phone number
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Email address
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Profile photo (if provided)
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Pickup and destination locations
Payment Information
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Credit/debit card information
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Digital wallet details
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Transaction history
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Billing information
Note: Payment information is processed through secure third-party payment providers. Speedozz does not store your complete card details.
Trip Information
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Pickup and drop-off locations
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Trip routes
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Ride date and time
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Trip duration
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Fare details
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Ride history
Device & Technical Information
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IP address
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Device model
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Operating system
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Browser type
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Mobile network information
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App version
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Device identifiers
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Crash reports and diagnostic information
Location Information
With your permission, we collect your real-time location to:
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Match you with nearby drivers
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Calculate fares and routes
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Provide live trip tracking
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Improve service quality and safety
2. How We Use Your Information
We use your information to:
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Process and manage ride bookings.
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Connect you with nearby drivers.
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Process payments and issue receipts.
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Improve the quality and performance of our services.
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Enhance passenger and driver safety.
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Detect and prevent fraud or unauthorized activity.
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Provide customer support.
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Send booking confirmations, ride updates, and important service notifications.
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Inform you about promotions, discounts, rewards, and new features (where permitted by law).
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Comply with legal and regulatory obligations.
3. How We Share Your Information
We may share your information only when necessary, including:
With Drivers
To complete your requested ride, we share information such as:
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Your name
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Pickup location
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Destination
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Contact number (where necessary)
With Service Providers
We may share information with trusted third-party providers who assist with:
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Payment processing
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Cloud hosting
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Customer support
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Analytics
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SMS and email notifications
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Fraud prevention
Legal Requirements
We may disclose information if required to:
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Comply with applicable laws and regulations.
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Respond to lawful government requests.
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Protect the rights, property, or safety of Speedozz, our users, or the public.
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Enforce our Terms and Conditions.
4. Data Security
We take appropriate technical, administrative, and organizational measures to protect your personal information against:
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Unauthorized access
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Data loss
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Misuse
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Alteration
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Disclosure
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Destruction
Although we implement strong security practices, no method of internet transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
5. Data Retention
We retain your personal information only for as long as necessary to:
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Provide our services
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Maintain transaction records
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Resolve disputes
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Enforce agreements
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Comply with legal obligations
When your information is no longer required, it will be securely deleted or anonymized.
6. Your Rights
Depending on your location and applicable laws, you may have the right to:
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Access your personal information.
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Correct inaccurate information.
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Delete your account and personal data.
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Restrict or object to certain data processing.
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Withdraw consent where processing is based on consent.
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Request a copy of your personal information.
To exercise these rights, please contact us using the details below.
7. Cookies and Similar Technologies
Our website and mobile application may use cookies and similar technologies to:
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Improve user experience
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Remember preferences
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Analyze website traffic
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Enhance application performance
You may disable cookies through your browser settings; however, some features may not function properly.
8. Children's Privacy
Speedozz services are not intended for individuals under the age of 18 unless accompanied or authorized by a parent or legal guardian. We do not knowingly collect personal information from children.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
When significant changes are made, we will notify users through:
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Our website
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Mobile application
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Email (where applicable)
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In-app notifications
The updated Privacy Policy becomes effective immediately upon publication unless otherwise stated.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
Speedozz Support
Email: info@speedozz.com
Phone: [Insert Phone Number]
Website: https://speedozz.com/
Address: info@speedozz.com
Your Consent
By accessing or using the Speedozz website, mobile application, or ride-booking services, you acknowledge that you have read, understood, and agreed to this Privacy Policy and consent to the collection, use, storage, and disclosure of your personal information as described herein.